Privacy Policy

Effective Date: March 31, 2026 | Last Updated: August 7, 2026

Introduction

Tackle Tech ('we', 'us', or 'our') operates this website and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

Information You Provide

  • Name, email address, phone number, and shipping/billing address when placing an order
  • Account login credentials if you create an account
  • Communications you send us (emails, contact forms, support requests)

Information Collected Automatically

  • IP address and browser/device type
  • Pages visited, time on site, and referring URLs
  • Cookie and session data (see Cookies section below)

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and shipping notifications
  • Respond to your questions and customer service requests
  • Send marketing emails (only with your consent)
  • Improve our website and product offerings
  • Comply with applicable laws and regulations

Consent

By providing your personal information to complete a purchase or create an account, you consent to its use for that specific purpose. For secondary uses such as marketing, we will request your explicit consent. You may withdraw consent at any time by contacting us at shop@therugbyshop.com.

Disclosure of Information

We do not sell your personal information. We may share it with:

  • Shopify Inc., which hosts our online store
  • PayPal, Inc., when you choose to pay using PayPal at checkout (see PayPal section below)
  • Payment processors for secure transaction handling
  • Shipping carriers for order fulfillment
  • Regulatory authorities when required by law
  • A successor entity in the event of a corporate transaction

Shopify

Our store is hosted on Shopify Inc. Your data is stored through Shopify's secure platform. If you use a direct payment gateway, Shopify stores your credit card data encrypted to PCI-DSS standards and retains it only as long as necessary to complete the transaction. For more information, see Shopify's Privacy Policy at shopify.com/legal/privacy.

PayPal

Tackle Tech accepts payment through PayPal, Inc. ('PayPal'). PayPal is a third-party payment platform that allows you to pay using your PayPal account balance, linked bank account, or credit or debit card. When you choose to pay with PayPal at checkout, you will be redirected to PayPal's secure platform to complete your transaction. Tackle Tech does not receive or store your PayPal account credentials or payment details. All payment processing is handled directly by PayPal.

By using PayPal to complete a purchase, you agree to PayPal's User Agreement and Privacy Policy, which govern PayPal's collection, use, and storage of your information. We encourage you to review PayPal's policies at paypal.com/legalhub before using this payment method.

Payment Security

All payment information is processed securely at checkout. We do not store your full credit card information. Payments processed through PayPal are subject to PayPal's own security standards and are not stored by Tackle Tech.

Cookies

We use cookies to enhance your browsing experience, track sessions, and analyse site traffic. You may disable cookies through your browser settings, though this may affect site functionality. Cookie types used include session cookies, preference cookies, and analytics cookies.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Order and transaction records are kept for as long as required to meet Canadian tax and accounting obligations. If you close your account or your store relationship ends, personal information tied to that account is retained for up to 2 years in line with Shopify's standard retention practices, after which it is deleted or anonymised unless a longer period is required by law. You may request earlier deletion at any time, subject to the exceptions described in the Your Rights section below.

Children's Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us at info@tackletech.com so we can investigate and delete the information as appropriate.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at info@tackletech.com.

Data Breach Notification

We maintain reasonable technical and organizational safeguards to protect your personal information. In the event of a breach of security safeguards that poses a real risk of significant harm to you, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as soon as feasible, in accordance with PIPEDA and applicable British Columbia privacy law. We also maintain internal records of all breaches of security safeguards, whether or not they meet the notification threshold, as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated on our website. Continued use of our site following any update constitutes acceptance of the revised policy.